1. Motivation Cloud Engagement AP
  2. Manual
  3. Operating procedure
  4. Register improvement items and action items

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View your survey summary

目次

What Is the Survey Summary?

The Survey Results Summary is a feature that allows you to review explanations of the results and identify improvement points based on the survey results of the assigned organization.
You can also consult AI via chat for recommended action plans.
By using this feature, it becomes easier to visualize the current situation of the assigned organization and how to proceed with improvements.
Please make full use of this feature when interpreting survey results and planning action plans.

 

 

Check the result summary

1. From the “Results / Improvements” ▶ “Results” screen, select the department you want to view the results for ▶ click “View the summary of the survey results”

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2. Review your organization’s strengths and click “Next”.
Clicking on “See details” will show a detailed explanation.

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3. Select a relevant issue and click “Next”.
Clicking on “See details” will show a detailed explanation.

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4. Select an action and click “Next”.
Recommended actions based on the selected issue will be displayed.
Clicking “Consult AI for Action” allows you to chat with AI for advice on how to implement the action, potential pitfalls, and specific steps to follow. The chat feature is in beta.

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5. Enter your action plan and click “Add”.
Even after registering, you can still edit your action plan from the Improvement screen.

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If you do not have permission to register action plans for that department, you will not be able to create an action plan.
Please contact your company’s administrator.

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⑥ Registration is complete
Based on your considerations, begin your organization's improvement activities.

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Caution Icon.png Notes on Usage

Please use this feature with the following points in mind:

・This feature is available to all users who have permission to view survey results.
・Please refrain from entering any personal or confidential information in the chat feature.
・The chat feature uses generative AI (GPT). Neither survey score data nor information entered in the chat will be used for training the generative AI (GPT).
・If you experience any issues with the feature, please close the screen and reopen it. If the issue persists, contact Customer Support.
・Depending on your company’s security settings, you may not be able to access the screen. If you are unable to access it, please contact your company’s administrator.

 

 

Frequently Asked Questions

Q1. What logic does the AI use to provide advice?
A. The detailed logic is not publicly disclosed. It makes comprehensive judgments based on survey results (items with large gaps between expectations and satisfaction), items likely to show score improvement, and trends in engagement ratings.
 

Q2. Are all AI advice outputs intentionally designed by Link and Motivation Inc.?
A. The source content referenced by the AI was created by our company, but the final output may include automatically generated content. While it generally aligns with our intent, the wording and nuance may reflect the AI's interpretation.
 

Q3. How should we interpret the AI’s advice?
A. Rather than taking the advice at face value, please use it as a tool to help organize your own thoughts.

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