2025/4/30 Update to the logic for recommending "Strengths" and "Challenges" in the Explanation of Results feature

Update to the logic for recommending "Strengths" and "Challenges" in the Explanation of Results feature.

To make it easier to understand the current state of your organization, the feature will now prioritize items with a larger gap between expectation and satisfaction. We encourage you to use this update to support your organizational improvement efforts.

This update applies to all registered departments.