Score analysis function for each item

This function can be used with the scores for the items on the "Diagnostic Results" screen.

Click "▲" or "▼" to sort items in ascending or descending order.

Compare satisfaction with expectation

Setting "Compare  satisfaction with expectation", will show the difference between expectation and satisfaction.

Compare with overall

Setting "Compare with overall" will show the difference between the group score and the overall score.

 

Compare with previous result

Setting "Compare with previous result" will show the difference between the current result and the previous result.

Degree of impact on Engagement Score: 　

Setting "Degree of impact on Engagement Score" enables the numerical checking of the degree of impact on Engagement Score for each of the items.

The larger the number for the degree of impact, the greater the impact on the Engagement Score when the degree of satisfaction with the item moves up or down.

This can serve as a reference when formulating improvement items.

Click on an item to view details

If you click an item, changes in score of the item will appear, and move to the setting screen for the improvement item.